Re-Opening of Westlake Practice: Updated Operations & Conditions
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The Drugless Doctors COVID-19 Response: Re-Opening With Updated Operations & Conditions
Email: info@druglessdrs.com Phone: (440) 471-4200
Our office is committed to the health and well-being of our practice members, team, and doctors. We are closely monitoring the situation and following directives from Governor DeWine, the Ohio Department of Health, and the Centers for Disease Control (CDC).
After listening to Governor DeWine and Dr. Acton speak Sunday (3/22/2020) and listening to the advice given by our State Board and our State Association’s status, we have decided to continue to remain open and available to you with limited hours.
Chiropractic care has been deemed essential.
Please note that there can be frequent updates, and we encourage you to check back here on our website.
We know that by keeping you healthy, we are doing our part in keeping the number of people needing to visit urgent care/hospitals down!
Our goal is to reduce the burden placed on our colleagues in the medical community, as they work tirelessly to care for those affected by this pandemic.
As we adapt, the day-to-day operations at our office we may experience some unique obstacles in the short term, but we are committed to pivoting as needed and be here for you as much as we can.
All appointments until further notice will be by APPOINTMENT ONLY.
All wellness store purchases need to be done ahead of time over the phone.
See the email address at the top of the page, or the SKED app for more information.
Supply Issues - As you can imagine, there are some issues with supplements being on back-order right now. If you need refills, emailing us (see address at the top of page) is the best way to get an order into us ASAP, and you will then be placed on a first-come/first-serve list.
We strongly suggest staying on your nutrition protocol the best you can in times that are stressful - especially adrenal and immune support!
Before any appointment, these questions need to be answered:
1. Have you traveled outside the state or country within the last 14 days?
2. Have you had contact with anyone confirmed COVID-19 during the previous 14 days?
3. Have you had any of these symptoms in the last 14 days?
A. Fever greater than 100
B. Difficulty breathing
C. Coughing
If you are currently experiencing fever over 100, difficulty breathing, or coughing, please call your primary care provider and schedule an appointment with them for appropriate testing.
If the responses to the questions were negative, proceed with your scheduled appointment with us.
We apologize for closing last week as our office was not suited for the spacing and screening requirements to comfortably and confidently handle practice member visits.
Here’s what we are currently doing to comply with new protocols:
- Our office is remaining open and limiting the office to the doctors and practice members on-site during our in-person treatments to minimize the number of people present. All office questions will need to be done over the phone with our team, instead of in the office to reduce the number of people in the office at all times.
- We are providing special adjusting times for at-risk practice members. Please call us (see above for phone number) for exact timing.
- We are moving to virtual appointments where possible: lab consultations and general questions.
- For supplements refills, we are offering door pickups or mail orders. You can call or email your order and handle payment, and we will figure out the best way to get them to you.
- Reducing the number of practice members scheduled to minimize group exposure and scheduling, phone consults when possible.
- We are providing disinfectant and sanitizer options throughout the office.
- We are sanitizing and disinfecting surfaces, tables, doorknobs, clipboards, and pens with medical-grade disinfectant before and after each patient.
- We request practice members and team to stay home if exhibiting any of the COVID-19 symptoms and call or email us to reschedule.
- Rewashing our hands, and again, and again!
Here’s what we ask of you:
- Do your part in practicing social distancing to protect yourself and others.
- Please observe a 6ft. distance from other practice members while in the office.
- Please reschedule your appointment or go virtual if you or someone you have been in contact with a definite case of COVID-19 or have traveled outside of the U.S. in the last 14 days or are exhibiting symptoms.
- Wash your hands, again and again, and again :)
We are here to answer questions and help in any way we can as it relates to scheduling, practice member care, general questions, or payments.
Please call or email us if you need any guidance. We are working on virtual workshops for our upcoming “Half-Hour to Health.” Please stay tuned to your email inbox and social media.
Thank you for your patience and trust in us. We will get through this together.
To serve the needs of our community and to avoid an interruption of being open if you have a surplus of supplies such as Clorox or Lysol wipes, alcohol swabs, isopropyl alcohol, thermometers, we would greatly appreciate your generosity in sharing.
We appreciate your faith and confidence in our ability to serve the needs of your friends and family members. We will get through this.
Please practice patience with us through this process,
With Gratitude,
The Drugless Doctors
